Delete Your Account

You can permanently delete your NepaliGo account at any time. This page explains exactly what is removed and the ways you can request deletion.

What gets deleted

When your account is deleted, we permanently remove all of the following from our systems:

• Your account — your email address and the user record used to sign you in.
• Learning progress — quiz scores, lesson completions, XP, streaks, daily goals, and word mastery data.
• Push notification tokens — the device token stored if you turned on the daily reminder.
• Sign-in sessions — any active sessions and linked authentication records.
• Newsletter subscription — if your email is on our newsletter list — or on the app waitlist we kept before the app was released — it is removed too.

Deletion is permanent

Account deletion cannot be undone. Once your account is deleted, your learning progress and all associated data are gone and cannot be recovered. If you sign up again later, you start with a fresh account and no previous progress.

How to delete your account

There are two ways to delete your account:

1. In the app — open the NepaliGo mobile app, go to Profile → Delete Account, and confirm. Your account and data are deleted right away.
2. By email — email us at hello@nepaligo.com from, or including, the email address tied to your account, and ask us to delete it. We will remove your account and all data described above within 30 days of your request. This works for accounts you only use on the web, too.

Questions

If you have any questions about deleting your account or what data we hold, contact us at hello@nepaligo.com. You can also review our Privacy Policy.