Privacy Policy

1. Information We Collect

NepaliGo collects the minimum information necessary to provide you with a personalized learning experience:

• Email address — used for authentication via magic link sign-in. We do not use passwords.
• Learning progress — quiz scores, lesson completions, XP earned, streaks, and word mastery data.
• Device information — push notification tokens for sending learning reminders (only with your permission).
• Usage analytics — aggregate page views and feature events collected with Umami Analytics at analytics.a14a.org.
• Profile details — an optional display name and profile image, only if you choose to provide them.
• Error and crash diagnostics — minimal technical details about errors and crashes, collected via our self-hosted GlitchTip (Sentry SDK) instance and used solely to detect and fix bugs. This is never used for advertising.
• Newsletter and waitlist email — if you sign up for product updates or our waitlist, we store your email address to send those updates. You can unsubscribe at any time.

2. How We Use Your Information

• Authenticate you and maintain your learning session
• Track your progress and display personalized statistics
• Send push notifications for learning reminders (opt-in only)
• Improve the app based on aggregate usage patterns

3. Data Storage and Security

Your data is stored securely in a PostgreSQL database. Session tokens and account identifiers are stored locally on your device so the app can keep you signed in. All communication between the app and our servers uses HTTPS encryption.

4. Third-Party Services

We use the following third-party services:

• Resend — for sending magic link authentication emails
• Expo Push Notifications — for delivering learning reminders to your device
• Umami Analytics — for aggregate, non-advertising usage analytics
• GlitchTip (Sentry SDK) — a self-hosted error and crash diagnostics service we operate, used only to detect and fix bugs

We do not sell your personal data or use advertising SDKs. We use the service providers above only to operate, secure, and improve NepaliGo.

5. Data Retention

Your account data is retained as long as your account is active. You can delete your account and all associated data at any time:

• In the app via Profile → Delete Account
• Online at nepaligo.com/delete-account
• By emailing hello@nepaligo.com

Once you request deletion, we permanently remove your account and all associated data within 30 days.

6. Children's Privacy

NepaliGo is intended for users aged 13 and older and is not directed to children under 13. We do not knowingly collect personal information from children under 13; if we learn that we have, we will delete it.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of push notifications at any time via device settings

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice within the app.

9. Contact Us

If you have questions about this privacy policy or your data, contact us at hello@nepaligo.com.